For a more complete and detailed overview of my work for Scarabee, please send me a message.
Scarabee Aviation Group aims to transform the passenger experience by creating signature solutions for airports using a human-centric approach. One such solution is the redesign of the security filter at Schiphol airport. Usually this is an area where passengers feel stressed and uncomfortable, not just because they are scanned for potential threats by airport staff, but also by how the process & space have been designed. Scarabee led the redesign of the process, security lane and even the area to create a calming environment instead. This redesign and other projects have inspired clients around the world to invite Scarabee to transform their airports. The company has done projects in Japan, Germany, South Africa, England, Taiwan and the USA.
As one of Scarabee’s designers, I was involved with the creation of a wide variety of designs that reflect the company’s versatility. Despite the variation in projects, these all had Scarabee’s co-creation approach in common: innovative solutions with a focus on human-centered design and the involvement of all stakeholders. In most projects I worked closely with experts from various disciplines and teams within the company, as well as with users, clients and stakeholders from airports around the world.
As a designer I was involved with the UX & interaction design of both products and new passenger journeys, facilitation of design workshops in countries such as South Africa & Germany, close collaboration with strategy & branding and the visualizations of new ideas.